Frequently Asked Questions
What is supportive living?
Supportive Living is an assisted living model administered by the Illinois Department of Healthcare and Family Services that combines housing with services for persons 22 and over with physical disabilities. The program is designed to preserve privacy and autonomy while emphasizing health and wellness for persons otherwise needing nursing facility care. At Eden, people live in their own private apartments while utilizing many different services designed to meet their unique needs and remaining as independent as possible.
How affordable is Eden Supportive Living?
We’d be happy to go over our fee structure with you. We realize that people may have limited incomes. Typically, the cost of living at Eden is as little as a third of the cost of renting one’s own apartment while paying for meals, utilities, and part-time care. Rent and all services and amenities are included in Eden's single, simple monthly fee. Qualified residents eligible for financial assistance under Medicaid may be able to receive financial assistance for their care at Eden (please ask our marketing representatives for more information).
What is Eden’s Philosophy?
Eden Supportive Living’s mission is to serve people between the ages 22 years or older with disabilities by offering an accessible, residential community where a person with a disability can find support with their activities of daily living and preserve their privacy, dignity and independence.
What are the eligibility requirements?
- You must be 22 or older; and
- You have a physical disability as defined by the Social Security Act; and
- Be screened by HFS and determined that Eden is appropriate to meet your needs; and
- Pass background/credit check; and
- Demonstrate your ability to comply with reasonable rules of residency, such as:
- Not verbally or physically abusing others
- Not committing property damage, theft or vandalism
- Not creating a threat to yourself or the health and safety of others
- Not using or possessing illegal drugs or substances
I am interested in applying for residency at one of Eden’s facilities, but I have mental health issues, in addition to a physical disability. Can I still be considered for residency?
Eden accepts individuals with mental health issues. So, this should not discourage you from applying for residency. As long as you satisfy Eden’s listed requirements for residency, mental health issues will not prevent you from being accepted by Eden.
Are pets allowed?
Only assistive and service animals are allowed based on the Americans with Disabilities Act (ADA) regulations. A service animal is a guide dog, signal dog or any other animal licensed and trained to assist individuals with disabilities. Owners are responsible for the care and maintenance of their service animals. As stipulated in the ADA, animals that threaten the health or safety of others may have to leave the premises.
Are the apartments furnished or do I bring my own furniture?
This is your home. How it is furnished and decorated is up to you. Also, we always have a staff member at the front desk to greet you when you come home and they can receive packages for you as well.
How do I get started?
Just click on our “Get Started” page or feel free to contact us to schedule an appointment. After you complete our application, drop it off or send it via email so we can keep you on our waiting list.
The second step is to request a Determination of Need (DON) screen. Our staff can direct you to the state screening agency as they differ by location (you can skip this step if you are coming to Eden directly from a nursing home.) If the screening agency determines that you may have a mental disability, the agency will conduct an additional screening to make sure you are aware of all the eligible services, and that you can choose to receive services for your mental disabilities in the most integrated setting possible. You may still choose to receive services from Eden relating to your physical disability if found otherwise eligible. You are entitled to receive a complete mental health screening from the State Division of Mental Health including recommendations for levels of care and whether you are suitable to live in a Supportive Living Facility.
Upon passing the screen and receipt of your full application fee, Eden will conduct your background/credit checks. Upon passing the background checks, Eden will review your medical history based on objective facts relating to health care and behavior. Once everything is satisfactorily completed, if a space is available it will be offered to you on a first come first service basis.
What if I don’t qualify?
Upon completing the screen and learning you don’t qualify, Eden will provide you with information if you wish to appeal the screening; and Eden will request proper documentation state screening agent (findings, written rationale, notes on state forms, etc.)
What are grounds for denying my application?
- Incomplete or false information on your application; or
- Insufficient income, including bad payment history, bad credit or not eligible for Medicaid HCBW; or
- You do not met the requirements of the Determination of Need (DON) screen; or
- A felony conviction or a misdemeanor for drug possession, the intent to sell, misdemeanor for property damage, theft or violence of any kind; or
- Current illegal drug use; or
- You indicate or demonstrate the inability to comply with reasonable rules of residency.
What is Eden’s non-discrimination policy?
Eden does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, family status, sexual orientation, military discharge, or military status, in any of its activities or operations. These activities include, but are not limited to, selection of residents, hiring and firing of staff, volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all residents and members of our community, staff, clients, volunteers, subcontractors, vendors, and clients.
What is Eden’s reasonable accommodation policy?
Under state and federal laws, individuals with disabilities may request reasonable accommodations from housing providers and we must consider the request. Reasonable accommodations in rules, policies, practices, and services must be allowed to give persons with disabilities an equal opportunity to use and enjoy housing, provided such accommodation does not impose an undue hardship or requests a change in the fundamental nature of our business. Residents with disabilities must be allowed to make reasonable modifications to their apartments and common areas subject to appropriate construction and restoration considerations. Any resident or applicant seeking a reasonable accommodation should request a “Confirmation of Request for Reasonable Accommodation” form from Eden and return it to Management.